Note: before logging into VitalCare, your facility must be configured depending on your EHR integration or by setting up a Facility Manager access. Contact your CSM for more information.
Logging into VitalCare Connect
The following options are available when logging into VitalCare Connect:
-
Sign in with PointClickCare
- Direct login is available for facilities using PCC where nurses have usernames and passwords (managed through PCC)
- Usernames are case sensitive
- Facility alpha prefix is required (e.g. pghc.username)
- If Microsoft SSO is enabled for your facility in PCC, use the "Sign in with SSO" option.
- Direct login is available for facilities using PCC where nurses have usernames and passwords (managed through PCC)
- Email/Username Login
- Facility Manager roles must first be assigned in order to:
- Add new users to your facility in VitalCare
- Manage and send password reset emails for your staff
- This option is available for those using MatrixCare or alternative EHR systems
- Facility Manager roles must first be assigned in order to:
- Provider Login
- This is used exclusively by VitalCare Connect providers and is not for facility or Medical Director partner use
Having issues logging in? Contact the VitalCare technical support team by dialing the IT number on the wallpaper of your iPad.